Privacy Policy

1. Introduction

Leicester Residences is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a booking.

2. Information We Collect

We may collect the following types of information:

🔹 Personal Information

• Full name

• Email address

• Government-issued identification document

• Phone number (including WhatsApp)

• Billing and payment details

• Booking details (check-in and check-out dates, number of guests)

🔹 Technical Information

• IP address

• Browser type and device information

• Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

• Process and manage bookings

• Confirm reservations and communicate with you

• Provide customer support

• Improve our website and services

• Comply with legal and regulatory requirements

We do not use your information for unsolicited marketing without your consent.

4. Payment Information

Payments are processed securely through Paystack, a secure third-party provider.

We do not store your full card details. Payment information is handled directly by Paystack in accordance with their security standards.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only where necessary:

• With payment providers to process transactions

• With service providers assisting in booking management

• Where required by law or regulatory authorities

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your booking

• Meet legal, accounting, or regulatory requirements

8. Cookies & Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyse website performance.

You may adjust your browser settings to refuse cookies; however, this may affect certain functionalities of the website.

Click here to view our Cookies Policy.

9. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Leicester Residences
Email: info@leicesterresidences.com
Phone/WhatsApp: +2349037747809

✨ FINAL NOTE

By using our website and making a booking, you acknowledge that you have read and understood this Privacy Policy.